By Sandy Ko
I am the Founder and Principal of Customer Contact Women (CCWomen), and an award-winning intrapreneur recognized by Leading Women Entrepreneurs and named Insight Success’ Top 10 Most Ambitious Women in Business to Follow.
While pursuing a fulfilling career at Customer Management Practice (CMP) as an analyst and a producer of the world’s largest customer contact event series, Customer Contact Week (CCW), I noticed the need for a space for women and allies to celebrate women and to support them in their careers. This led me to create CCWomen in 2018, a community for diversity, equity, and inclusion in the customer contact space.